REFUND & RETURNS POLICY

We strive to provide the best shopping experience, and we want you to be completely satisfied with your purchase. If for any reason you’re not happy, our Refund & Returns Policy ensures that you can return your items in a timely and hassle-free manner.

1. RETURNS

We accept returns within a specific period, allowing you to return items that do not meet your expectations.

Return Period

You have 30 days from the date of delivery to return an item.

Items must be returned in their original, unused condition with all tags still attached.

How to Initiate a Return

Contact our customer support team to request a return authorization.

Once your return is approved, you will receive instructions on how to send the item back.

Return Shipping Costs

Return shipping costs are the responsibility of the buyer unless the item is defective, damaged, or incorrect.

We recommend using a tracked shipping service to ensure your return arrives safely.

2. REFUNDS

Refunds will be processed once we receive and inspect the returned item.

Refund Eligibility

Only items that are unused, undamaged, and in their original condition will be eligible for a refund.

Items that have been worn, washed, or altered in any way will not be accepted for return.

Refund Process

Once the returned item is received and inspected, a refund will be issued to your original payment method.

Please allow 7-10 business days for the refund to be processed, depending on your bank or payment provider.

3. EXCHANGES

We currently do not offer direct exchanges. If you’d like a different size, color, or item, please return the original item and place a new order.

4. DEFECTIVE OR DAMAGED ITEMS

If you receive an item that is defective or damaged, please contact us immediately with photos of the damaged product and packaging.

Return of Defective or Damaged Items

If your item is found to be defective or damaged, we will cover the return shipping cost and provide you with a full refund or replacement, as per your preference.

5. NON-RETURNABLE ITEMS

Certain items are not eligible for return due to hygiene or safety reasons, including:

Underwear, swimwear, or items that come in direct contact with the skin.

Gift cards or vouchers.

6. CONTACT US

If you have any questions or need assistance with a return or refund, please don’t hesitate to contact our customer support team.

By making a purchase, you agree to the terms and conditions of our Refund & Returns Policy.